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Frequently Asked Questions

My Heart’s Missing Link

Frequently Asked Questions

What losses can the Missing Link Pendant represent?

Some examples of losses are:
Grandparent Parent
Spouse Child
Special Friend Companion/Partner
Close Family Relative Family Pet


What about a temporary loss?
For temporary losses such as military or missing persons, the missing link can be included so that when you are reunited, the link can be replaced!

I want to order your publication, but can’t find a way to place that order. How do I order it?
This is one of our future products that are currently under development. You can provide us with contact information, and we will notify you when the publication is available.

Are the products guaranteed?
All products sold by My Hearts Missing Link are guaranteed 100% for workmanship and quality. Unfortunately there is no refund on custom orders.

What is the difference between diamond cut and shiny finish?
Shiny finish is the normal 14K gold or sterling silver, highly polished. Diamond cut is frosted and then highlighted in certain areas to catch the light and shine.

What is the actual size of the pendant?
The regular pendant is approximately the size of a quarter. The brooch is approximately 1-3/8“ tall by 1-1/2” wide.

Are there any masculine products for grieving men?
New products are currently under development that will be more masculine and are specifically designed for grieving men. Please check our website often for more information.

When do I need to place my order to get delivery by Christmas?
Please contact us for more information at ckilburg@myheartsmissinglink.com

Are there any special offers for organizations?
There are fund raising opportunities for organizations, please check out our referral program or contact ckilburg@myheartsmissinglink.com

Products and designs on this website are covered by a patent with the United States Patent Office.
P.O. Box 0992 , Allen Park, MI. 48101
ckilburg@myheartsmissinglink.com

©2002 My Heart’s Missing Link P.O. Box 0992 Allen Park, MI. 48101. All rights reserved. No content may be copied without the written express consent of My Heart’s Missing Link. Please contact webmaster@myheartsmissinglink.com with any questions or comments regarding the design of this site.